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Help center

Fable Support & FAQs

Did not find what you need? Email help@fablepets.com and the team will help.

Email support

Use this page for the most common shipping, orders, returns, product care, and account questions.

Where do you ship?

We currently ship within the contiguous United States.

When will my order ship?

In-stock non-furniture items typically ship within two to three business days.

How do I start a return?

Email the support team with your order number and item details.

How do I clean Fable gear?

Follow the product care notes on each product page for best results.